Care from workshop to doorstep.
Yalla pieces move through careful preparation before shipping. Final policies will be published once the last logistics details are confirmed.
Packaging
Yalla pieces are fragile handmade objects and must be packed with care. Final shipping methods, delivery timing, insurance, and return procedures will be confirmed before checkout is activated.
Shipping origin
Final shipping origin will be confirmed before checkout is activated.
Carrier and delivery timing
Carrier selection, processing time, and delivery estimates are still being confirmed and will be published once finalized.
Insurance
Insurance details will be confirmed before checkout is activated.
Damaged products
If a piece arrives damaged, contact Yalla with clear photos of the item, packaging, and shipping box. Final damage-report deadlines and claim procedures will be confirmed before checkout is activated.
Returns
Return address, approval process, and final timelines will be published once confirmed.